H1NTED — Terms of Use

Effective Date: 1 September 2025

These Terms of Use ("Terms") govern your access to and use of H1NTED’s AI-driven persona analysis platform, including our website, web dashboard, any beta features, integrations and APIs (collectively, the "Platform"). By registering for, accessing or using the Platform, you agree to be bound by these Terms.

Provider details. H1NTED (pre-incorporation), Ireland (correspondence: [Address]).

0A) Pre-incorporation & Novation

These Terms are entered into by the promoters of H1NTED (pre-incorporation) acting on behalf of the future Irish entity. Upon incorporation of H1NTED Ltd. (Ireland), all rights and obligations under these Terms shall automatically novate to H1NTED Ltd., and you consent to such novation.

These Terms sit alongside our Privacy Policy and Cookies Policy. If you use paid services, the billing terms below also apply.

0) Definitions and interpretation

• User Inputs: any data, text, links, images, photographs, social media profiles or other content you submit to or through the Platform.
• Outputs: AI-generated content, insights, scores, indicators and recommendations produced by the Platform.
• You / your: the business customer or authorised user of the Platform.

Headings are for convenience only. UK English spelling prevails.

1) Age and Access Requirements

This Platform is intended for business users aged 18 years or over. By using our services, you represent and warrant that you meet this requirement and that you act for business purposes and not as a consumer. These Terms apply to all uses of the Platform, including any features or integrations.

2) Description of Service

Our Platform offers AI-generated persona analysis based on User Inputs and provides behavioural and communication recommendations.

The service does not:

• guarantee accuracy, truth or completeness;
• make decisions on your behalf;
• constitute legal, HR, medical, psychological, financial or other professional advice.

All insights are recommendations only. You remain fully responsible for reviewing Outputs and for any actions or decisions taken on the basis of them. The Platform is provided "as is" and "as available" and may include beta features that can be unstable or change without notice.

3) Registration and Consent

To use the Platform, you must create an account and explicitly agree to these Terms (e.g., via checkbox) during registration and login. Access is granted via Google sign-in or email verification code. During sign-up you must confirm you act for business purposes and provide business details (e.g., company name and role). You must ensure your account information is accurate and kept up to date.

4) Acceptable Use

You agree to:

• use the Platform lawfully, ethically and in good faith;
• never use it to harm others or yourself;
• upload only lawful, non-infringing and authorised content.

You must not use the Platform for harassment, defamation, doxxing, discrimination, surveillance, scraping without right, or any purpose that breaches privacy, image rights, IP rights, export controls or sanctions laws. We may suspend or terminate your access where we reasonably believe the Platform is used in a harmful, abusive, unlawful or high-risk manner. No refunds will be issued in such cases.

5) Nature of AI Output

All Outputs are AI-generated, non-deterministic and probabilistic. They may be inaccurate or incomplete and can vary for the same prompt. You must not treat Outputs as definitive for any legal, medical, employment, credit, insurance, immigration, law-enforcement or other high-impact decisions. You bear all responsibility for validation and use of Outputs. Approximate accuracy or confidence indicators are illustrative only.

6) User Inputs & Legal Responsibility (photos and permissions)

You are solely responsible for User Inputs. You remain the data controller for personal data contained in User Inputs unless a separate written data processing agreement (DPA) states otherwise.

By submitting User Inputs, you warrant that:

• you have a lawful basis under applicable data protection laws (EU/UK GDPR and equivalents);
• where required, you obtained informed permission from each person whose photograph or data you upload;
• User Inputs do not include children’s data or special-category data (e.g., health, biometrics) unless you have all legally required consents and safeguards;
• User Inputs do not infringe any third-party rights (including copyright, database rights, privacy, image rights).

You grant H1NTED a limited licence to process User Inputs solely to provide, secure and improve the Platform (including model quality), as described in our Privacy Policy. We do not sell personal data.

You agree to defend, indemnify and hold harmless H1NTED from any claims, damages, penalties, regulatory fines, costs and expenses (including reasonable legal fees) arising from User Inputs, your failure to obtain permissions, or your breach of law or these Terms.

7) Prohibited and High-Risk Uses

You must not use the Platform to perform or assist emotion recognition, biometric categorisation, or profiling in contexts regulated as high-risk (including workplace or education) without a separate written agreement, appropriate human oversight and lawful basis. No use for surveillance or any purpose prohibited by AI or privacy regulation.

8) Subscription and Payments

We offer several subscription tiers (Free, Select, Smarter, Business) as described on our Pricing page. Subscriptions renew automatically per your Stripe billing period.

• You may cancel at any time; access remains until the end of the current period.
• Payments are non-refundable once processed, except where required by law.
• Fees are as published on the Website, exclusive of taxes; Irish VAT (if applicable) will be charged at the prevailing Irish rate.
• You are responsible for all applicable taxes relating to your purchases, except taxes on H1NTED’s income.
• We may change fees with prior notice.
• Chargebacks or failed payments are a material breach and may result in suspension.
• All payment processing is securely managed by Stripe. We do not store full card details.

9) Support

We offer email-based support via olek.lynnyk@gmail.com. Target response time is up to 48 business hours. Occasional video sessions may be offered at our discretion and are not guaranteed. Unless expressly agreed, no SLA or uptime commitment applies and support priority is not tier-based.

10) Account Security, Deletion and Suspension

You must keep credentials confidential and use reasonable organisational and technical measures to secure access. Notify us without undue delay if you suspect unauthorised use.

You may delete your account at any time via settings. Deleted accounts may be recoverable within 24 hours. We may retain minimal transactional logs as required by law.

We reserve the right to disable accounts without notice in cases of policy violations, misuse, non-payment, security or regulatory risk, without refund or liability.

11) Intellectual Property

All technology, software, AI models, analysis, design, and content provided through the Platform are the exclusive property of H1NTED or its licensors.

We grant you a limited, non-exclusive, non-transferable licence to access and use the Platform and to use Outputs for your internal business purposes in accordance with these Terms. Except for the limited licence above, no IP rights are transferred. You must not reverse engineer, decompile or create derivative works of the Platform.

11A) Proprietary Technology Notice

The Platform (including prompts, rules, datasets, models, designs, software and know-how) is proprietary to H1NTED and protected by copyright, database and trade-secret laws. No rights are granted except the limited right to use the Platform as set out in these Terms.

11B) Restricted Conduct

You must not (and must not allow others to):

• reverse-engineer, decompile, disassemble or derive source code;
• scrape, mine, harvest or bulk-export data or outputs;
• benchmark, publish comparative tests, or use the Platform or outputs to build or train any competing or substitute product or service;
• bypass, remove or circumvent rate limits, access controls or usage caps, including by key sharing, rotating accounts or automation.

11C) No Model Training

You may not use the Platform, its data or outputs to train, fine-tune, evaluate or improve machine-learning or AI models.

11D) Storage & Caching

Unless expressly permitted in writing, you may not store, aggregate or index outputs to create datasets, profiles or shadow databases. Ephemeral caching solely to display results to an end user is permitted.

11E) Deletion on Request; Audit

On our written request you will promptly delete any stored outputs or data derived from the Platform and certify deletion. We may reasonably request evidence of compliance with this Clause.

11F) Equitable Relief

You agree that breach of Clauses 11A–11E may cause irreparable harm and that H1NTED is entitled to seek injunctive relief in addition to any other remedies.

11G) API Terms

Keep API keys confidential; no sharing, resale or embedding in client-side code. We may throttle or revoke keys at any time. Do not exceed or circumvent published rate limits. API responses are subject to Clauses 11C–11E.

11H) Feedback

You grant H1NTED a perpetual, irrevocable, worldwide, royalty-free licence to use, copy, modify and create derivative works from any suggestions, ideas or feedback you provide, with no obligation to compensate you. Feedback shall not be deemed your Confidential Information.

12) Data Protection and Roles

We process personal data in accordance with our Privacy Policy. For most use cases, you are the controller of personal data in User Inputs and H1NTED acts as processor. For Business/enterprise customers, a DPA may be provided; in case of conflict, the signed DPA prevails over these Terms.

International transfers may occur; we use appropriate safeguards as required by EU/UK GDPR. Our lead supervisory authority is the Data Protection Commission (Ireland). You may lodge a complaint with the DPC or with your local EU supervisory authority.

You must not upload personal data where you lack a lawful basis or permissions, and you must honour data-subject rights requests arising from your use of the Platform.

13) Third-Party Services and Sub-processors

The Platform integrates third-party services (including hosting, analytics, AI providers and payment processors). We are not responsible for their acts or omissions. Your use of Stripe and other third-party services may be subject to their own terms.

14) Indemnity

In addition to clause 6, you shall defend, indemnify and hold harmless H1NTED, its officers, employees and contractors from and against all claims, damages, penalties, regulatory fines, costs and expenses (including reasonable legal fees) arising out of or in connection with: (a) your User Inputs; (b) your use of the Platform or Outputs; (c) your breach of these Terms or of law; or (d) any third-party claim relating to privacy, image rights, IP or defamation.

15) Limitation of Liability

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot lawfully be limited or excluded.

• all implied warranties are excluded to the fullest extent permitted by law;
• H1NTED shall not be liable for loss of profits, revenue, goodwill, anticipated savings, data loss, business interruption, or any indirect or consequential loss;
• H1NTED’s total aggregate liability arising out of or in connection with the Platform (whether in contract, tort, negligence or otherwise) shall not exceed the greater of €100 or the fees paid by you to H1NTED in the preceding 12 months.

We are not responsible for service interruptions or data loss due to force majeure (including software errors, hosting issues, third-party outages or acts of government). Repairs may take time.

16) Territorial Scope and Your Compliance

The Platform is operated from Ireland and is available to business users across the EU and worldwide. You are responsible for ensuring that your access and use comply with the laws of the country in which you are located, including data, employment and sector-specific rules.

17) Governing Law and Jurisdiction

These Terms and any non-contractual obligations arising out of or in connection with them are governed by the laws of Ireland. The courts of Ireland, sitting in Dublin, shall have exclusive jurisdiction.

18) Changes to These Terms

We may update these Terms. For material changes, we will provide notice (e.g., email or in-product) at least 30 days in advance where practicable, or sooner where required for security or legal compliance. Continued use after the effective date constitutes acceptance.

19) Notices and Communications

Notices may be given by email to your registered address and to H1NTED at olek.lynnyk@gmail.com. Electronic notices are deemed received on the day sent, if sent on a business day. We sell exclusively to businesses. The EU Online Dispute Resolution platform does not apply.

20) Export Control and Sanctions

You represent that you are not subject to sanctions and will not access or use the Platform in embargoed jurisdictions or for prohibited end-uses. You agree to comply with applicable EU, Irish, UK and US export control and sanctions laws.

21) Taxes

You are responsible for all applicable taxes (including VAT) relating to your purchases, except for taxes on H1NTED’s income.

22) Assignment and Subcontracting

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights or subcontract our obligations in connection with a merger, acquisition, corporate reorganisation or sale of assets.

23) Order of Precedence

If there is a conflict, a signed order form or DPA (if any) prevails over these Terms, which prevail over policies published on the Website.

24) Language and Legal Effect

These Terms are drafted in English. In the event of translation discrepancies, the English version shall prevail.

25) No Agency; Independent Parties

Nothing in these Terms creates a partnership, agency, employment or joint venture. Each party is an independent contractor.

26) Severability; Waiver; Entire Agreement

If any provision is held invalid, the remainder remains in force. A failure to enforce is not a waiver. These Terms constitute the entire agreement regarding your use of the Platform and supersede prior understandings on that subject.

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